Microsoft has issued a warning regarding recent system instabilities following its April 2025 updates. Users have reported encountering Blue Screen of Death (BSOD) errors after installing the latest Windows updates, specifically on systems using certain third-party security software or device drivers. These unexpected crashes are affecting both individual users and enterprise systems, causing disruptions and raising concerns over the reliability of routine updates.
The tech giant is actively investigating the root cause and has urged affected users to either uninstall the problematic updates or apply available workarounds while a permanent fix is being developed. Microsoft has also advised IT administrators to monitor their systems closely and delay updates in sensitive environments until the issue is resolved. This incident highlights the ongoing challenges in maintaining compatibility across diverse hardware and software ecosystems during regular system maintenance.
Microsoft April Updates Trigger Critical Blue Screen Crashes
Microsoft’s recent batch of April updates has led to widespread blue screen errors affecting many Windows devices. The issues mainly stem from cumulative updates targeting Windows 10 and Windows 11 systems. Multiple users have reported that systems crash shortly after boot, while others face instability during regular use. The problem seems to arise after installing the KB5036893 and KB5036896 updates, causing driver-related conflicts and system instability.
Common Symptoms Linked to the Issue
Users are reporting sudden restarts, system freezing, and error messages with codes like “PAGE_FAULT_IN_NONPAGED_AREA” and “CRITICAL_PROCESS_DIED.” Some users experience system loops where the blue screen keeps reappearing, making it nearly impossible to reach the desktop. These crashes disrupt productivity and leave critical files at risk if not backed up beforehand.
Affected Systems and Updates
Most affected machines are running Windows 10 (versions 21H2 and 22H2) and Windows 11 (versions 22H2 and 23H2). The problematic updates are part of the regular Patch Tuesday rollout, which usually contains security patches and bug fixes. Despite being intended to improve system stability, these updates have instead caused reliability concerns for both home and enterprise users.
Temporary Workarounds to Prevent Crashes
One way to mitigate the issue is to uninstall the updates causing the crashes. Users can do this by accessing the update history in Windows settings and removing the April patches. Turning off automatic updates may also prevent the problem from reoccurring until a stable version is released. Microsoft suggests booting in Safe Mode if the system usually fails to start.
What Microsoft Is Doing About It
Microsoft has acknowledged the issue and is currently investigating the root cause. The company is working with device manufacturers to release compatible drivers and improve system compatibility. Hot fixes and emergency patches may be released soon through Windows Update or the Microsoft Update Catalog. Users are advised to keep an eye on official channels for updates.
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How To Roll Back Problematic Updates Safely
Rolling back updates can be done using specific commands through the Control Panel or the Command Prompt. It’s important to ensure critical data is backed up before performing any rollbacks. If the system becomes inaccessible, recovery tools from Microsoft or third-party bootable drives may assist with the process.
When to Expect a Permanent Fix
Microsoft has not announced an official fix release date but promises resolution is a priority. Typically, patches for critical errors like these are pushed within days to a week after confirmation. Insider Preview builds might offer early access to experimental fixes before public deployment.
Expert Recommendations and Best Practices
IT professionals recommend pausing updates for seven days, monitoring device performance, and reviewing update logs. Regular backups, system restore points, and the use of antivirus tools help minimize the impact of unexpected update problems. The use of Windows Reliability Monitor may also help identify early signs of instability.
Frequently Asked Questions
Which updates are causing the blue screen issues?
The updates identified include KB5036893 for Windows 10 and KB5036896 for Windows 11.
Can I uninstall the update without losing data?
Yes, you can uninstall the update safely using Windows settings without deleting personal files.
Is this issue affecting all users globally?
Reports indicate a widespread impact, but not every user may experience the issue depending on the device and configuration.
What if my system is stuck in a boot loop?
Boot into Safe Mode or use recovery tools to remove the update and restore stability.
Will Microsoft release a fix soon?
Microsoft is actively working on a solution, and a fix is expected shortly through an official patch.
Are enterprise systems at greater risk?
Enterprise devices with custom configurations or older drivers may be more vulnerable to crashes.
Can I prevent this by avoiding updates?
Temporarily pausing updates may help avoid issues until a stable patch is available.
Where can I find the latest status from Microsoft?
Check Microsoft’s official support site or Windows Update section for real-time updates.
Conclusion
Microsoft’s April updates have unintentionally caused blue screen crashes across several Windows versions. The company is aware of the issue and is actively resolving it. While waiting for a fix, users are advised to uninstall the problematic updates or pause future installations. Staying informed and practicing safe computing habits can reduce risk and ensure your system remains stable during ongoing updates and fixes.
